---
title: Customer Portal In Infor CloudSuite Industrial
description: Learn about using Customer Portal in Infor CloudSuite Industrial.
image: https://www.visualsouth.com/hubfs/Customer%20Portal.webp
---

[![Visual South](https://www.visualsouth.com/hs-fs/hubfs/VisualSouthLOGOvector3015%20175w.png?width=175&height=88&name=VisualSouthLOGOvector3015%20175w.png "Visual South")](https://www.visualsouth.com/)

[![Free Consultation](https://no-cache.hubspot.com/cta/default/2623780/3beafe61-57b9-446b-8079-719c3dce1e3a.png)](https://cta-redirect.hubspot.com/cta/redirect/2623780/3beafe61-57b9-446b-8079-719c3dce1e3a)

![Fotolia_143852246_XXL.jpg](https://www.visualsouth.com/hs-fs/hubfs/Fotolia_143852246_XXL.jpg?width=1688&name=Fotolia_143852246_XXL.jpg "Fotolia_143852246_XXL.jpg")

# Visual South Insights

This is a search field with an auto-suggest feature attached.

- There are no suggestions because the search field is empty.

# [Customer Portal In Infor CloudSuite Industrial](https://www.visualsouth.com/blog/customer-portal)

 10/28/25 6:49 PM

- [Tweet](https://twitter.com/share)

![Customer Portal](https://www.visualsouth.com/hs-fs/hubfs/Customer%20Portal.webp?width=700&height=300&name=Customer%20Portal.webp)

This article is part of our **CloudSuite Industrial Feature Focus** series.

Each post highlights a specific feature within [**Infor CloudSuite Industrial (CSI)**](https://www.visualsouth.com/cloudsuite-industrial). In this one, we’re diving into **Customer Portal**.

You’ll get a clear explanation of how it works and expert insight from Visual South’s Nick Mendolia. Nick has implemented ERP for real manufacturers and knows what the documentation doesn’t tell you.

Here’s what we’re focusing on today:

- **Feature:** Customer Portal
- **Module:** Portals
- **Product:** Infor CloudSuite Industrial (CSI)

## Customer Portal Overview

The Customer Portal in Infor CloudSuite Industrial (CSI) gives manufacturers a powerful way to provide self-service capabilities to their customers. Customers can log in to the portal to check the status of orders, view invoices, and place new orders.

Each customer sees a personalized view of their catalog, pricing, and order history. Product catalogs and pricing can be segmented by customer type, with options for real-time ERP integration. That means any quote or order placed through the portal flows directly into CSI—no manual re-entry needed.

It’s effectively a B2B e-commerce platform that’s tightly integrated with your ERP. If your business also sells B2C, the portal can accommodate that too. New customers can create accounts during checkout, and CSI will automatically create corresponding records in the ERP system.

## Expert's Take on Customer Portal

According to **Nick Mendolia**:

> "That customer portal allows your customers to log into the system to see the status of their orders. They can see their invoices. They can place new orders. They would see only their catalog… and anything they do in the portal would automatically get entered into the ERP system."

It creates a seamless, self-service experience for your customers while reducing administrative work for your team.

Want to see CloudSuite Industrial in action? Access the full demo gallery below.

## Related CloudSuite Industrial Resources

- [Reseller Portal](https://www.visualsouth.com/blog/reseller-portal)
- [Vendor Portal](https://www.visualsouth.com/blog/vendor-portal)
- [Configured Ordering via Portal](https://www.visualsouth.com/blog/portal-product-configuration)

Want to see CloudSuite Industrial in action? Access the full demo gallery below.

[![New Call-to-action](https://no-cache.hubspot.com/cta/default/2623780/40c5de5f-ee94-406e-83c6-d728381d37ee.png)](https://cta-redirect.hubspot.com/cta/redirect/2623780/40c5de5f-ee94-406e-83c6-d728381d37ee)

 Topics: [CloudSuite Industrial](https://www.visualsouth.com/blog/topic/cloudsuite-industrial) [CSI Features](https://www.visualsouth.com/blog/topic/csi-features)

![Nick Mendolia](https://app.hubspot.com/settings/avatar/75653e503ec504d99073dd77fc6dc5f7)

#### Written by [Nick Mendolia](https://www.visualsouth.com/blog/author/nick-mendolia)

Nick is the Director of Client Solutions at Visual South and has been working in the Manufacturing industry for over 35 years, including roles as Tool & Die Maker, Machine Shop Foreman, and Director of Manufacturing. He has been involved in many ERP implementations as a customer and consultant. Nick has been with Visual South since 2003.

Previous Post

[![](https://www.visualsouth.com/hubfs/Dealer%20quoting%20integration.webp)

](https://www.visualsouth.com/blog/dealer-quote-integration)

[Dealer Quoting Integration In Infor CloudSuite Industrial](https://www.visualsouth.com/blog/dealer-quote-integration)

Next Post

[![](https://www.visualsouth.com/hubfs/Reseller%20Portal.webp)

](https://www.visualsouth.com/blog/reseller-portal)

[Reseller Portal In Infor CloudSuite Industrial](https://www.visualsouth.com/blog/reseller-portal)

- Recent
- Popular
- Categories

### Lists by Topic

- [Business improvement (116)](https://www.visualsouth.com/blog/topic/business-improvement)
- [ERP selection (93)](https://www.visualsouth.com/blog/topic/erp-selection)
- [ERP research (79)](https://www.visualsouth.com/blog/topic/erp-research)
- [CloudSuite Industrial (49)](https://www.visualsouth.com/blog/topic/cloudsuite-industrial)
- [CSI Features (43)](https://www.visualsouth.com/blog/topic/csi-features)
- [ERP implementation (40)](https://www.visualsouth.com/blog/topic/erp-implementation)
- [Manufacturing Data (20)](https://www.visualsouth.com/blog/topic/manufacturing-data)
- [Configure Price Quote (CPQ) (12)](https://www.visualsouth.com/blog/topic/configure-price-quote-cpq)
- [ERP deployment (11)](https://www.visualsouth.com/blog/topic/erp-deployment)
- [Service Management (9)](https://www.visualsouth.com/blog/topic/service-management)
- [Infor Visual (7)](https://www.visualsouth.com/blog/topic/infor-visual)
- [Customer Relationship Management (CRM) (4)](https://www.visualsouth.com/blog/topic/crm-research)

[see all](https://www.visualsouth.com/blog/customer-portal#)

### Posts by Topic

- [Business improvement (116)](https://www.visualsouth.com/blog/topic/business-improvement)
- [ERP selection (93)](https://www.visualsouth.com/blog/topic/erp-selection)
- [ERP research (79)](https://www.visualsouth.com/blog/topic/erp-research)
- [CloudSuite Industrial (49)](https://www.visualsouth.com/blog/topic/cloudsuite-industrial)
- [CSI Features (43)](https://www.visualsouth.com/blog/topic/csi-features)
- [ERP implementation (40)](https://www.visualsouth.com/blog/topic/erp-implementation)
- [Manufacturing Data (20)](https://www.visualsouth.com/blog/topic/manufacturing-data)
- [Configure Price Quote (CPQ) (12)](https://www.visualsouth.com/blog/topic/configure-price-quote-cpq)
- [ERP deployment (11)](https://www.visualsouth.com/blog/topic/erp-deployment)
- [Service Management (9)](https://www.visualsouth.com/blog/topic/service-management)
- [Infor Visual (7)](https://www.visualsouth.com/blog/topic/infor-visual)
- [Customer Relationship Management (CRM) (4)](https://www.visualsouth.com/blog/topic/crm-research)

[see all](https://www.visualsouth.com/blog/customer-portal#)

#### Services

[Infor ERP Consulting](https://visualsouth.com/erp-consulting/)   
[Infor ERP Support](https://www.visualsouth.com/support)  
[ERP & ISM Implementation](https://visualsouth.com/erp-ism-implementation/)   
[Upgrade](https://www.visualsouth.com/upgrade)  
[Scheduling Workshop](https://www.visualsouth.com/scheduling-workshop)  
[Application Development](https://visualsouth.com/custom-applications/)   
[Application Process Review](https://visualsouth.com/application-process-review/)

#### Products

[CloudSuite Industrial (SyteLine)](https://visualsouth.com/cloudsuite-industrial/)<https://visualsouth.com/infor-erp-visual/>   
[AI for Infor ERP](https://www.visualsouth.com/infor-velocity-suite)   
[Infor VISUAL](https://visualsouth.com/infor-erp-visual/)   
[VISUAL Shop Floor Mobile](https://www.visualsouth.com/visual-shop-floor-mobile)  
[Infor Quality Management](https://www.visualsouth.com/iqm)  
[Infor CRM](https://visualsouth.com/infor-crm/)   
[Configure Price Quote](https://visualsouth.com/infor-cpq/)  
[Power BI](https://www.visualsouth.com/power-bi-reporting-and-analytics)  
[ERP for Government Contractors](https://www.visualsouth.com/erp-for-government-contractors)  
[CADLink](https://www.visualsouth.com/cadlink)  
[Related Products](https://www.visualsouth.com/related-products)

#### RESOURCES

[Blog](https://www.visualsouth.com/blog)  
[YouTube Channel](https://www.youtube.com/user/VisualSouth)  
[Subscribe By Email](https://www.visualsouth.com/subscribe-to-insights)

#### [SUCCESS STORIES](https://visualsouth.com/success-stories/)

#### [ABOUT](https://www.visualsouth.com/about-us)

#### Get In Touch

[Contact](https://www.visualsouth.com/contact-us)   
[Free Consultation](https://www.visualsouth.com/free-assessment)

[Privacy Policy](https://www.visualsouth.com/privacy)

---

**2315 West Arbors Drive Suite 205  
Charlotte, NC 28262  
**704-721-6020

**![inforbadge_goldpartner-1](https://www.visualsouth.com/hs-fs/hubfs/inforbadge_goldpartner-1.png?width=287&name=inforbadge_goldpartner-1.png)**

 

 © 2026 Visual South. All rights reserved.

[[fa icon="chevron-up"]](https://www.visualsouth.com/blog/customer-portal#)

[![Visual South](https://www.visualsouth.com/hs-fs/hubfs/VisualSouthLOGOvector3015%20175w.png?width=175&height=88&name=VisualSouthLOGOvector3015%20175w.png "Visual South")](https://www.visualsouth.com/)

[![Looking for ERP?](https://no-cache.hubspot.com/cta/default/2623780/8f57cc23-89ad-47f7-95c3-71a93820718f.png)](https://cta-redirect.hubspot.com/cta/redirect/2623780/8f57cc23-89ad-47f7-95c3-71a93820718f)

## Something Powerful

### Tell The Reader More

The headline and subheader tells us what you're [offering](https://www.visualsouth.com/blog/customer-portal#), and the form header closes the deal. Over here you can explain why your offer is so great it's worth filling out a form for.

Remember:

- Bullets are great
- For spelling out [benefits](https://www.visualsouth.com/blog/customer-portal#) and
- Turning visitors into leads.

## Something Powerful

### Tell The Reader More

The headline and subheader tells us what you're [offering](https://www.visualsouth.com/blog/customer-portal#), and the form header closes the deal. Over here you can explain why your offer is so great it's worth filling out a form for.

Remember:

- Bullets are great
- For spelling out [benefits](https://www.visualsouth.com/blog/customer-portal#) and
- Turning visitors into leads.

![](https://imaginativeacute52.com/816670.png)

```json
{
  "@context" : "https://schema.org",
  "@type" : "BlogPosting",
  "author" : {
    "@type" : "Person",
    "name" : "Nick Mendolia",
    "url" : "https://www.visualsouth.com/blog/author/nick-mendolia"
  },
  "dateModified" : "2025-10-28T22:53:37.195Z",
  "datePublished" : "2025-10-28T22:49:36.000Z",
  "headline" : "Customer Portal In Infor CloudSuite Industrial",
  "image" : [ "https://www.visualsouth.com/hubfs/Customer%20Portal.webp" ],
  "mainEntityOfPage" : {
    "@id" : "https://www.visualsouth.com/blog/customer-portal",
    "@type" : "WebPage"
  },
  "publisher" : {
    "@type" : "Organization",
    "logo" : {
      "@type" : "ImageObject",
      "url" : "https://www.visualsouth.com/hubfs/VisualSouthLOGOvector3015%20175w.png"
    },
    "name" : "Visual South"
  }
}
```