What does consulting mean?

We find that many of our prospects and customers may not understand what consulting means and how it can be applied to their situation.

In the dictionary, consulting is defined as “engaged in the business of giving expert advice to people working in a professional or technical field.” In short, when we consult for you, we provide you with expert advice on how to do or administer something related to Infor CloudSuite or Infor SyteLine ERP.

Important types of consulting provided

The Visual South team provides many types of Infor ERP consulting services. Some of these services include:

• Technical consulting
• New ERP implementation consulting
• Application and business process review efforts
• ERP revitalization consulting
• Operational consulting
• Financial consulting
• Data strategy consulting
• Reporting consulting
• Supply chain management consulting
• Planning and scheduling consulting
• Business process improvement consulting
• Executive management and planning consulting

I recently discussed consulting with a teammate, and he was wise enough to say there are really two kinds—bad and good. Given that statement, we always advise those looking for Infor ERP consulting, Infor CloudSuite consulting, or Infor SyteLine consulting to do their due diligence and ensure they are confident in the quality of consulting services being provided.

Ask for CVs or professional profiles of the consultants being proposed. At Visual South, we’re happy to provide professional profiles and arrange for you to meet proposed Infor ERP consulting team members during the vetting process. The Visual South team is also happy to provide references to contacts on current and prior accounts the consultants have worked on so you can further discuss their performance.

We encourage this because it is important for you to feel comfortable not only with a consultant’s competence, but also with their personality and point of view. For further information about how we choose and build our team to help you, please read What We Look for in a Consultant at Visual South.

Help for Infor ERP customers

The Visual South team comprises veteran consultants who not only understand our Infor ERP applications, but also manufacturing- and production-based operations. They also have an in-depth understanding of accounting and finance in a manufacturing environment.

We are determined to provide our customers with Infor ERP consulting that can positively impact their businesses. That mission means we turn to consultants who align with providing effective business processes that result in measurable improvements from a monetary, efficiency, and customer service perspective. After all, the overarching goal is to assist businesses in obtaining revenue growth—and doing it profitably.

Infor ERP consulting includes many different activities. Below are some of the most common tactical areas we address for existing customers:

• Application process reviews that define issues and remedies, including an actional roadmap with corrective actions ensuring improved and aligned usage of Infor ERP
• Basic training in all things Infor CloudSuite Industrial and Infor SyteLine ERP
• Procedural and best practice process development and documentation
• Analyze and correct data, allowing for proper infrastructure for ERP output within the ERP and reporting—including SSRS, Infor Birst, and Power BI tools
• On-premises upgrades
• Cloud updates/new release support
• Training, procedural development, testing and validation, and go-live assistance for adding new functional modules and new sites

Common examples of added/improved functionality may include:

• Scheduling & planning (Finite, Infinite, and APS)
• Material planning optimization
• Inventory management
• Project manufacturing and costing
• Service management
• Quality control system
• Lot/serial trace
• Factory track (labor, material issues, warehouse mobility, quality inspections, attendance)
• Conversion of Crystal Reports to SSRS reporting
• Power BI reporting for SyteLine and CloudSuite

Summary

Ready to learn more about Infor ERP consulting and how to improve your company’s use of Infor ERP or implementing Infor ERP? We’re here for you.

Visual South helps manufacturing companies successfully implement Infor ERP software and provides ongoing Infor ERP assistance. If you want to discuss the benefits your company can achieve with a properly implemented and supported Infor ERP system, simply reach out. Schedule your free, 30-minute consultation here.