As an ERP vendor for small and medium-sized manufacturers, we see a wide variety of tactics when it comes to managing information technologies. Some companies have a dedicated IT staff whose sole responsibility is keeping all servers, clients, networks, applications, and other related systems up and running. These companies typically also have a database administrator who insures all critical databases are properly backed up and maintained. However, we also commonly see manufacturers put less emphasis on IT. In other words, someone has been designated as the “IT” person, yet that is not their primary role.