What is a KPI?
A KPI (key performance indicator) is a measurement of value that manufacturing companies typically use and track to determine how they are performing in a particular area of operations. KPIs are ideally presented in dashboard format, giving the user the ability to quickly answer the questions of “How are we are doing?” and “What is causing performance issues"? Think of KPIs as a company or department’s scoreboard for how the team is playing in the game.
It’s all about the data
I’m a big believer in measuring what you want to improve. Measuring gives you data, and trends emerge from the data. The trends can be good or bad. Figure out what is causing the good trends, then keep doing that. Maybe you can even find ways to make the good trends better. Figure out what is causing the bad trends, and find ways to stop doing that; or at least minimize it.
Experience in manufacturing
Visual South’s number one criterion in hiring consultants is experience in manufacturing. Almost all of our customers are responsible for making or repairing something, and the entire business usually revolves around work orders. With this being the case, our consultants have to understand manufacturing. Typically, they held a leadership position in a manufacturing company, such as controller, CFO, plant manager, CIO, COO, or other similar titles.
Include IT for the best results
The role of Information Technology (IT) in an ERP implementation project is very important. The IT manager should always be part of the project as their department will be responsible for assisting during the software evaluation, installing the software or connectivity, and providing the ongoing infrastructure support needed for an optimum-performing ERP system and environment.
ERP implementations need a leader
For any project to be successful, it requires a leader, and an ERP implementation is no different. Projects involve people who take on roles, responsibilities, tasks, and decisions. They are a true team, and everyone’s actions (or inactions) affect the team and project. The ERP Project Manager is the leader of this team, and is ultimately responsible for the success or failure of the implementation.
If only I had known…
...the “Top 10 Things I Wish My ERP Implementation Partner Told Me About.” This was the title of a session at a recent ERP user conference I attended. Naturally, as an ERP implementation vendor, I wanted to sit in and gain some perspective from a large group of customers.
The benefits of training
CloudSuite Industrial (SyteLine) is a sophisticated, robust ERP solution with a full complement of functionality that provides solutions to enterprises of all sizes. ERP software depends on processes, and tools to support those processes, along with people who understand how to do their jobs. Think of the software as an airplane—even the newest, best model still needs a pilot, so training is key. A plane is no good if the person commanding it does not know how to fly it.
Why have ERP without manufacturing analytics?
If you use work orders to produce goods and aren’t getting manufacturing analytics out of your ERP system, you have an important resource that’s untapped. The good news is this can be fixed. The other good news is fixing it will lead to a smoother operating production floor with a more predictable output. There is no “easy” button, but there is a proven method you can follow to mine manufacturing analytics. Companies that use this method find managing production is easier, because they have data. They know what to fix, and just as importantly, what to leave alone. Data leads to focus, which leads to better results. It’s not magic, but it does work.