ERP Selection Consultants: What Do They Do and Do We Need One?

By Bryan Foshee on 7/11/18 10:00 AM

What do they do?

Searching for and evaluating ERP software is difficult. Really difficult. There are so many different terms, products, markets, deployment models, and technologies, that it can be hard to narrow down your choices to a select few. I talk with people all the time who have undertaken this challenge, and clarity is a challenge. Occasionally, companies pay a selection consultant for help figuring out which solutions to learn more about.

Topics: erp
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Manufacturing Production Process: How To Believe Your Data

By Jack Shannon on 7/4/18 10:00 AM

Does this describe you or your company?

It seems like managers involved in the manufacturing production process never have enough reports or data. It’s not uncommon for our consultants at Visual South to get requests that begin with, “It would be great if I could get a report that…” Truth be told, the requests usually make a lot of sense. So, we develop the report and our customers start using it.

Topics: erp
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5 Characteristics of Successful ERP Implementations

By Nick Mendolia on 6/27/18 10:00 AM

How do you measure success?

Simply surviving an implementation and going live on your new solution is not enough. A true ERP implementation success means that all objectives originally defined in the scope of the project were met and exceeded.

Topics: erp
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By Bryan Foshee on 6/20/18 10:00 AM

What is the difference between ERP and CRM?

There is no shortage of three-letter acronyms in the software industry. Sometimes it can be confusing to try to figure out what they mean, much less what the solutions do. Let’s take a closer look at both.

Topics: erp CRM
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ERP Change Management: How to Do It Right

By Jack Shannon on 6/13/18 10:00 AM


Change is easy (or hard)

Change. The word only has six letters, but invokes all sorts of emotions. Sometimes we crave it, sometimes we don’t. I remember when Windows 95 came out. It was a major event! People couldn’t wait to get their hands on it. The day it was released, the lines at the stores (remember getting software that way?) stretched for blocks. I bought it a few days later when the crowds died down and it brought about all sorts of change on my computer—I loved it.

Topics: erp
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Improve the Bottom Line

By Jack Shannon on 6/6/18 10:00 AM

A better strategy leads to better results

Back in the late 80s, I was an Operations Manager at a job shop manufacturer. I was responsible for all aspects of the business group I ran (except sales) and had seven supervisors reporting to me. The data I used to measure how we were doing was our on-time delivery; because that was the data Senior Management used to judge me. I'm proud to say my group consistently outperformed the two other business groups in the company.

Topics: erp
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How to Run an Exhaustive ERP Comparison

By Jack Shannon on 5/30/18 10:00 AM

First Step: Prepare

Create an ERP comparison committee

The first step is to create a ERP comparison committee. The members of this committee should be made up of a select group of decision makers in the organization. There are no hard and fast rules here, but there are guidelines:

Topics: erp
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Manufacturing Process Improvements That Make an Impact

By Jack Shannon on 5/23/18 10:00 AM


Is the solution hidden in plain sight?

When I talk to Visual South customers about using their ERP system to guide them to manufacturing process improvements that could be made, I always ask who is responsible for the variance in estimated vs. actual costs in a completed work order. In some cases, I get a quick answer with a name. That speaks volumes to me because it means they are proactive in looking at cost data. Companies who do this become comfortable with the accuracy of the data. This doesn’t mean they like all the data; but that’s the point. If there is an unacceptable variance, they find out what caused it. Perhaps the standard was wrong (in either direction). Perhaps the execution was flawed or exceeded expectations. The important thing is they know about it, and can do something about it.

Topics: erp
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5 Characteristics of ERP Implementation Failures

By Nick Mendolia on 5/16/18 10:00 AM

ERP implementation challenges

Clear signs of risk and unavoidable challenges can usually be identified from the start of every ERP implementation. Similarly, challenges that are completely unanticipated almost always arise throughout the implementation. Every issue, big or small, should be identified as a risk to the project that might lead to failure.

Topics: erp
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Field Service Management App: What Features Do You Need?

By Tim O'Brien on 5/9/18 10:00 AM

Choosing field service management apps can be easy

The Visual South team frequently discusses the need for a foundation and process to ensure success when choosing enterprise systems. The same is true with field service management apps – if you have a plan, then it’s easy. If you don’t, then not so much. One way to hit that easy button is to learn how to select service management software as it will give you guidance on the steps to create a process and a plan.

Topics: ISM
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