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3 Types of SyteLine Training You May Need

3/30/22 4:20 PM


The benefits of training

CloudSuite Industrial (SyteLine) is a sophisticated, robust ERP solution with a full complement of functionality that provides solutions to enterprises of all sizes. ERP software depends on processes, and tools to support those processes, along with people who understand how to do their jobs. Think of the software as an airplane—even the newest, best model still needs a pilot, so training is key. A plane is no good if the person commanding it does not know how to fly it.

Types of CloudSuite Industrial (SyteLine) training

Before we get in to the available training tools, it is important to understand what type of training is needed to successfully deploy and use CloudSuite Industrial. The types of training I typically see are:

  • Software Training

Software training is, well, software specific.  This type of training helps users understand how the software is designed, how it works, and all of the options/features available for you to use, change, or turn on.

  • Process Development

Process development refers to defining how you use the software’s functionality to support your business processes.  This is how your company actually uses the software.  This could be different for each company, depending on your unique requirements.

  • Technical Training

Technical training is centered on learning the technology layer of CloudSuite Industrial, primarily the Mongoose toolset. This toolset allows you to modify how the forms look, what fields are or are not displayed, and even the way the forms function.

Related: Infor Syteline Review

CloudSuite Industrial (SyteLine) training resources

You’ve come to the point that you know you need instruction, but how do you get SyteLine training, whether that’s classes, manuals, or videos? Here are the primary training tools you can take advantage of:

  • An Infor Channel Partner who has experience with CloudSuite Industrial can provide all three types of training outlined above. Infor Channel Partners typically will have a “local” presence, along with industry expertise that is crucial, especially for process development training.
  • Infor Campus is an online, subscription-based training solution that provides live classroom training, virtual classes, and self-paced classes, as well as SyteLine training manuals and guides. This gives you access to ongoing training, and the ability to repeat training classes as often as you need. If you need to copy or print training information, it can be done from Infor Campus as well. The training is kept up to date, and Infor takes suggestions for additional training ideas from customers.
  • Infor Implementation Accelerators is another training tool that is helpful, especially in process development. This solution helps lay out best-practice process flows in CloudSuite Industrial and makes it easy to adopt the functionality if that best practice meets your needs; if not, the tool provides an efficient path to identify gaps, so that the software can be configured to support your processes.

If you are looking for CloudSuite Industrial (SyteLine) training, go to the Visual South website; we have lots of information to help. Our resources have decades of experience in all areas of CloudSuite Industrial.

If you’re searching for an ERP solution, I suggest downloading our eBook called “How to Select ERP and Not Regret It.” Or, if you’d prefer to have a common-sense conversation with someone who is not a salesperson, click here to schedule a free consultation with our president, Jack.

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Bryan Foshee

Written by Bryan Foshee

Bryan is the Vice President at Visual South and has been working with the company since 2002. Prior to that, he was a consultant and implemented SAP in manufacturing, distribution, and service industries.