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Tim O'Brien

Tim has over 20 years of successful experience helping companies improve their processes and operations using enterprise software solutions. Those enterprise solutions include Enterprise Resource Planning for manufacturers, Service Management for service oriented companies, and Enterprise Asset Management in the process manufacturing industry.

Recent Posts

Visual South: The Certified Infor Partner for ERP Solutions

By Tim O'Brien on 7/24/24 10:00 AM

About Visual South

Visual South is an Infor Certified Gold Channel Partner for both Infor CloudSuite Industrial/SyteLine ERP and Infor VISUAL ERP. We have been helping manufacturers use Infor ERP to run their businesses better since 1994, offering deep expertise on the implementation and execution of these solutions.

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What Do You Get With Infor ERP Consulting Services?

By Tim O'Brien on 6/12/24 10:00 AM

Knowing when you might need Infor Consulting Services

If you have a Tier 1 Infor manufacturing ERP application, like Infor LN or Infor M3, using Infor Consulting Services (ICS) may make perfect sense. Infor has a large and experienced team that provides implementation and consulting services for what is often a global deployment of these applications.

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Leveraging Integrated Service Management in a Manufacturing Environment

By Tim O'Brien on 5/22/24 10:00 AM

Manufacturers need integrated service management

Many project based, engineer to order, and capital equipment manufacturers make the mistake of not prioritizing the service division of the business. The ramifications of this mistake are huge—organizations end up lacking the ability to generate higher margin activities, increase customer satisfaction, and differentiate their offerings to the market. But by prioritizing your service division and having an integrated service management software, your business will experience a multitude of benefits.

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Infor CloudSuite Industrial (Syteline) ERP Consulting: Types of Services Provided

By Tim O'Brien on 5/1/24 10:00 AM

What does consulting mean?

We find that many of our prospects and customers may not understand what consulting means and how it can be applied to their situation.

Topics: ERP selection
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Infor CloudSuite Industrial (SyteLine) Review

By Tim O'Brien on 4/17/24 5:00 AM

 

What is CloudSuite Industrial (SyteLine)?

Infor SyteLine ERP software (also known as Infor CloudSuite Industrial or CSI when deployed in the Amazon cloud) is Infor’s ERP offering for small and medium-sized manufacturers and distributors.

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Syteline Integration: How to Make Infor CSI ERP Work with Existing Systems

By Tim O'Brien on 3/7/24 8:00 AM

Infor CloudSuite Industrial is integrated with many business systems

Infor CloudSuite Industrial (CSI) /Syteline ERP is already integrated with many of the common systems used across most enterprises. So, there is minimal effort (if any) to make CloudSuite Industrial work with your existing complimentary business systems and tools. CloudSuite Industrial/Syteline benefits from having thousands of customers and decades of development; the application is built to be deeply integrated with many popular programs.

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Technology Trends in ERP Software for Crane Manufacturers

By Tim O'Brien on 1/17/24 10:00 AM

Crane manufacturers are increasing their focus on integrated service and quality

Over the past few years, many manufacturers have sought to extend the capabilities of their crane ERP software. Engineer-to-order and project-based manufacturing tools, along with planning and scheduling modules, have always been essential parts of any ERP software for the crane industry. But increasingly, crane manufacturers are recognizing the need to have an integrated quality system to help them address and comply with International Organization for Standardization (ISO) standards. Additionally, integrated service management is becoming a critical part of ERP for crane manufacturers. In this article, we’ll explain why these trends are emerging and how they impact the industry.

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ERP Evaluation: 4 Questions to Ask to Get the Right System

By Tim O'Brien on 1/10/24 10:00 AM

ERP software assessments provide answers to your questions

Visual South assists companies with ERP assessments and implementations every day, and has since 1993. It’s what we do and we have been through the evaluation process hundreds of times.

However, companies typically only evaluate ERP software every 10 to 15 years (if that). The ERP selection team members may have never evaluated software, or may have done so only once before. This leads to the development of disparate processes -- some are good and others not so good. The Visual South team can help regardless.

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What Does the Infor OS Do?

By Tim O'Brien on 1/3/24 10:00 AM

Infor OS overview

The Infor Operating Service (or Infor OS) is a cloud innovation platform of Infor-built applications that significantly enhance CloudSuite ERP.

The Infor OS platform is included with the CloudSuite ERP subscription. Infor OS is composed of many applications that allow CloudSuite customers to maximize the use of their purpose-built ERP.

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How to Select the Right Project-Based ERP Software

By Tim O'Brien on 12/20/23 10:00 AM

Project-based manufacturers have specific ERP functional requirements

To effectively address business needs, project-based companies must choose an ERP system that meets their specific functional requirements. This is critical for success. The first step is to assess whether the ERP you’re evaluating offers project-related functionality at all, in addition to its standard functionality.

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