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Tim O'Brien

Tim has over 20 years of successful experience helping companies improve their processes and operations using enterprise software solutions. Those enterprise solutions include Enterprise Resource Planning for manufacturers, Service Management for service oriented companies, and Enterprise Asset Management in the process manufacturing industry.

Recent Posts

How Infor CloudSuite Industrial ERP Improves Service Management Profitability

By Tim O'Brien on 10/28/20 10:00 AM

Infor CloudSuite Industrial/Syteline ERP addresses all your service-related needs

When manufacturers look for areas to grow their revenue and find high-margin opportunities, many focus on the service component of their operation. Our team at Visual South has talked to many companies with ongoing initiatives to improve both after-market sales for replacement parts and service agreements with customers. This is especially prevalent in the engineer-to-order space and capital equipment.

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Addressing Enterprise-Level Needs with Infor CloudSuite Industrial

By Tim O'Brien on 8/5/20 10:00 AM

Customer success with Infor CloudSuite Industrial

Infor CloudSuite Industrial (Syteline) ERP is specifically designed for manufacturers. The greatest benefit, as well as differentiator of the system, is that it can address almost all business needs. Providing a complete, integrated, and single-sourced application is an important—and rare—asset to have as an ERP provider.

Topics: ERP selection
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Manufacturing Metrics: How to Measure Profitability

By Tim O'Brien on 7/29/20 10:00 AM


Measuring performance in a manufacturing environment is critical

How manufacturers measure their performance varies from company to company. We often see companies using manufacturing metrics or KPIs that are not necessarily what they need, but rather what they know can be measured (and trusted). That is a big difference. When the critical determinants for collecting data are largely based on technical infrastructure, discipline, and existing processes, that data might not be exactly what you’re looking for.

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ERP for Small Manufacturers: Top Considerations

By Tim O'Brien on 7/15/20 10:00 AM

How should small manufacturers address their ERP needs?

Small manufacturing companies are often caught in the conundrum of aligning business needs with sometimes arbitrary budgets. Over the past 20 years, I have worked with many small manufacturers looking for ERP solutions, and it is always an interesting balance between the functionality they want, what they can actually utilize, and what they are willing to invest financially.

Topics: ERP selection
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How to Use Machine Data to Drive Profitability in Infor VISUAL

By Tim O'Brien on 5/20/20 10:00 AM

What is machine data and why does it matter?

Machine data is feedback that comes directly from the operational resource on the production floor. It is true, real-time data of run rates and cycle times that can provide exceptionally valuable information for companies where managing capacity is critical and actual costs need to be accurate.

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Work Breakdown Structures and Your ERP System

By Tim O'Brien on 4/22/20 10:00 AM

What is a work breakdown structure (WBS)?

A WBS is a framework that defines the deliverable or outcomes of a project. The WBS is a hierarchical view of what can be considered 100 percent of the scope of desired deliverables—all desired results—of the project.

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Guide to VISUAL Shop Floor Mobile Licensing

By Tim O'Brien on 4/1/20 10:30 AM

This guide will walk you through how to determine your current licensing for VISUAL Shop Floor Mobile Licensing and possible licensing based on desired modules.

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Why You Need Manufacturing ERP Software

By Tim O'Brien on 3/18/20 10:00 AM

Manufacturers need specific software to support their operation

There are many software systems available to help companies execute various functions. For example, our team at Visual South works with many businesses that use QuickBooks and Excel to handle day-to-day operations. However, we often find that these companies—along with similar businesses running legacy systems—are looking for a better way to manage all their processes, especially if they have some form of manufacturing or production requirements.

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The Hidden Costs in ERP Implementation

By Tim O'Brien on 2/12/20 10:00 AM

Overlooked costs when implementing ERP systems

The Visual South team has over 25 years of experience with implementing ERP applications. We have basically seen it all when it comes to ERP implementations and come to recognize the characteristics of successful implementations, as well as the warning signs when an implementation is at risk. The good news is that the typical implementation goes as planned and is successful. But a common challenge that can derail the implementation process is a failure to identify hidden costs. Companies must have a plan to manage those hidden costs.

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How To Get The Most Out of Your ERP Costing Module

By Tim O'Brien on 1/22/20 10:00 AM

Benefits of having accurate job costing

Given that many of Visual South’s customers and prospects are “to order” manufacturers, one of the prime operational areas they are typically looking to improve when we speak with them is costing. Additionally, many companies we work with are engineer-to-order, configure-to-order, and project-oriented manufacturers, so job costing is critical.

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