Visual South Insights

Crane manufacturers are increasing their focus on integrated service and quality

Over the past few years, many manufacturers have sought to extend the capabilities of their crane ERP software. Engineer-to-order and project-based manufacturing tools, along with planning and scheduling modules, have always been essential parts of any ERP software for the crane industry. But increasingly, crane manufacturers are recognizing the need to have an integrated quality system to help them address and comply with International Organization for Standardization (ISO) standards. Additionally, integrated service management is becoming a critical part of ERP for crane manufacturers. In this article, we’ll explain why these trends are emerging and how they impact the industry.

ERP software assessments provide answers to your questions

Visual South assists companies with ERP assessments and implementations every day, and has since 1993. It’s what we do and we have been through the evaluation process hundreds of times.

However, companies typically only evaluate ERP software every 10 to 15 years (if that). The ERP selection team members may have never evaluated software, or may have done so only once before. This leads to the development of disparate processes -- some are good and others not so good. The Visual South team can help regardless.

Infor OS overview

The Infor Operating Service (or Infor OS) is a cloud innovation platform of Infor-built applications that significantly enhance CloudSuite ERP.

The Infor OS platform is included with the CloudSuite ERP subscription. Infor OS is composed of many applications that allow CloudSuite customers to maximize the use of their purpose-built ERP.

Project-based manufacturers have specific ERP functional requirements

To effectively address business needs, project-based companies must choose an ERP system that meets their specific functional requirements. This is critical for success. The first step is to assess whether the ERP you’re evaluating offers project-related functionality at all, in addition to its standard functionality.

Crane manufacturers have specific business system needs

What crane manufacturers have in common with other types of manufacturers is that they must plan for material requirements, schedule jobs, and execute the production of those jobs. However, crane manufacturers have many requirements and needs that are unique to their industry. In this article, we’ll review how those unique requirements can be addressed with crane industry software or crane manufacturing software.

Some background before we begin

The process to evaluate and choose an ERP software is not a simple task; as a matter of fact, it is a complex task. Because of the risk and cost, it’s a big decision for a company, big or small, to find and implement an ERP. I have numerous conversations with companies that are going through this selection process, and if they don’t bring up the subject of cost in our first conversation, then I do because it is so important! To help you set a realistic budget for your new ERP system, read below for a list of costs you should plan for.

Is everything in your budget?

When companies are looking for a new ERP or reimplementing a system, they start with a budget. That budget typically includes standard implementation costs and estimates on service hours from vendors. But those vendor quotes are almost never inclusive of everything. While not hidden, these unexpected costs can be high enough that the budget is at risk.

What is an ERP database?

All ERP solutions have a database, which is where all the information is stored. This is important information, like customers, vendors, parts, costs, balances, and so on.

You need a plan that outlines how to choose an ERP vendor and system

It may seem relatively easy to choose an ERP vendor—just pick the one that offers the best technology and customer support, right? But it’s often not that straightforward because many companies do not have a plan when evaluating vendors. I’ve been involved in enterprise application sales for over 25 years and there is little consistency on how organizations evaluate vendors like Visual South. What I can tell you is that organizations are happiest with their choice of ERP vendor when the evaluation team has a logical process in place to assess the ERP system’s functionality and the vendor’s services.

The good, the bad

I’ve been involved with manufacturing and ERP for over 30 years. During that time, I’ve learned a lot about the interaction between a manufacturing organization, their goals, and their ERP (or lack thereof). I’ve seen companies who have a good plan for choosing ERP; I’ve seen companies that don’t. I’ve seen companies that use ERP well; I’ve seen companies that don’t. I’ve seen companies admit they weren’t using ERP well and then work towards fixing that problem. I’ve seen companies admit they weren’t using ERP well and then lose interest in using it better. I’ve also seen a common thread between the companies who excel in selecting/using ERP, and those that don’t. The ones who excel have the expertise to develop a good strategy and execute it, or they admit they don’t have the expertise and they get help. They view the cost of getting help as an investment that has a payback. The ones who don’t excel aren’t aware they don’t have the expertise, so they never get the help they need. They view the cost of getting help as an expense.