5 Customer Relationship Management (CRM) Issues Manufacturing Companies Can Avoid

By Jack Shannon on Sep 20, 2017 10:00:00 AM

CRM project planning reduces CRM problems

Customer relationship management (CRM) software can be extremely beneficial in streamlining the sales process for manufacturing companies, providing the CRM project is structured properly. You probably don’t deal with buying and implementing software every day, but we do. Or experience in assisting hundreds of other companies in the selection and implementation of CRM allows us to guide you through this process. Here are five CRM issues and problems you need to be aware of so you can make the most of your efforts.

Topics: CRM
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ERP vs. CRM

By Bryan Foshee on Sep 13, 2017 10:00:00 AM

What is the difference between ERP and CRM?

There is no shortage of three-letter acronyms in the software industry. Sometimes it can be confusing to try to figure out what they mean, much less what the solutions do.   Let’s take a closer look at both.

Topics: CRM
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Infor SyteLine Review

By Tim O'Brien on Sep 6, 2017 10:00:00 AM

What is Infor SyteLine enterprise resource planning (ERP) software?

Infor SyteLine (recently rebranded as Infor CloudSuite Industrial or CSI) ERP software is Infor’s ERP offering for small and medium-sized manufacturers and distributors. For more than 30 years, SyteLine has been used by manufacturing-centric companies for managing their business activities. SyteLine scales from as small as a 15-user single site up to hundreds of users across multiple sites, divisions, and multiple companies.

Topics: ERP review
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A Full ERP Terminology Dictionary: 159 Terms Defined

By Jack Shannon on Aug 30, 2017 10:00:00 AM

3rd Party Application – Software that has not been developed by the author of the ERP.

ABC Analysis – ABC analysis classifies part IDs by the value and the usage of the item. Parts that cost the most and/or are used most frequently are "A" items. Parts that cost the least and/or are used least are "C" items. All other parts are "B" items.

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How to Implement an ERP System Step-By-Step

By Jack Shannon on Aug 23, 2017 10:00:00 AM

Searching for ERP

In my years of working with companies looking for Enterprise Resource Planning (ERP) systems, there is usually a lot of emphasis placed on buying the right system along with declarations on how the new system is going to help run the business better. Other companies have achieved this, your company can also.

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The ERP Selection Criteria Checklist

By Jack Shannon on Aug 16, 2017 10:00:00 AM

Looking for an ERP system?

If you're researching how to select an ERP system for your company, congratulations—gathering information to educate yourself is a great first step. This ERP Selection Criteria Checklist is likely one of many you'll find online, along with other ERP evaluation checklists and ERP vendor selection criteria. Keep reading because a list alone (any list, including mine) won’t give you everything you need.

Topics: Select ERP
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Understanding ERP And The Cloud Means Understanding More Than The Word "Cloud"

By Bryan Foshee on Jun 25, 2017 6:39:48 PM

Demystifying how ERP is licensed

Cloud, Software as a Service (SaaS), On-premise, Browser-based, Multi-tenant, Single tenant, Private Cloud-- what does all of this stuff mean, and what does it mean to my ERP selection?

Topics: erp cloud
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Are you ready to move on from QuickBooks or Peachtree?

By Bryan Foshee on Jun 25, 2017 6:27:29 PM

Growing pains

If you are a small- to medium-sized manufacturing company that is growing, you are likely experiencing growing pains. Those pains can come from a lot of different directions, but in our business, we hear about growing pains as they relate to software. As a business grows it becomes more sophisticated and complex, and in turn, the software tools used to manage processes need to match that level of sophistication.

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Good ERP via Good Meetings

By Jack Shannon on Jun 25, 2017 6:19:05 PM

Integration through meetings

I meet a lot of people from a lot of different companies looking to fix their company issues by purchasing and implementing a new ERP system. A common, valid issue most struggle with is they don't have a system, they have systems; and the systems don't "talk" to each other. They are not integrated.

Topics: good meetings
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It’s Not a Solution Until It’s Implemented

By Jack Shannon on Jun 25, 2017 6:10:06 PM

Knowing isn't doing

One of my blogs dealt with problem solving. In a nutshell, I discussed the need to fully understand what the root of the problem is before trying to solve it. Once you know the cause, get ideas on how to fix it. Talk to people. Google it. Figure it out.

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